Customer FAQ: Warranty Information at Sandicliffe
A car warranty is a guarantee provided by a car manufacturer or dealership that promises to repair or replace certain components of a vehicle within a specified period of time or mileage limit. This warranty typically covers issues related to manufacturing defects and certain mechanical failures. It is designed to provide added protection and peace of mind to the buyer of a new or used car.
January 30, 2025
1. What is the warranty coverage at Sandicliffe?
At Sandicliffe, new vehicles typically come with a manufacturer's warranty, which covers the cost of repairs or replacements for certain defects or faulty parts. Used cars may also come with a warranty, depending on the age and mileage of the vehicle.
2. How long does the warranty last?
The length of the warranty varies depending on the manufacturer and model of the vehicle. Typically, warranties can range from 3 years/36,000 miles to 5 years/unlimited miles for new vehicles. Used cars may come with a shorter warranty period, such as 1 year/12,000 miles.
3. What does the warranty cover?
The warranty typically covers the cost of repairs or replacements for defects in materials or workmanship. This can include engine, transmission, electrical, and other major components. However, normal wear and tear, accidents, and improper maintenance are typically not covered.
4. What should I do if I need to make a warranty claim?
If you believe your vehicle has a covered issue, contact the Sandicliffe service department to schedule an appointment for inspection and repair. Be sure to have your warranty information and maintenance records on hand.
5. Are there any conditions or limitations to the warranty?
Yes, there are usually certain conditions and limitations to the warranty coverage. These can include regular maintenance requirements, using authorised service centres, and adhering to specific guidelines outlined in the warranty agreement. Failure to comply with these conditions may void the warranty.
6. Can I purchase an extended warranty?
Yes, Sandicliffe offers extended warranty options for both new and used vehicles. An extended warranty can provide additional coverage beyond the manufacturer's warranty, giving you added peace of mind.
7. How do I know if my warranty is still valid?
You can check the status of your warranty by referring to your warranty documentation or contacting the Sandicliffe service department. They can provide you with information on the remaining warranty period and any coverage details.
8. Can I transfer the warranty if I sell my vehicle?
In most cases, the warranty is transferable to a new owner if the vehicle is sold within the warranty period. Be sure to follow the proper transfer process outlined in the warranty documentation to ensure the new owner can benefit from the coverage.
